At its most basic level, cognitive reframing helps you looks at a situation, person, thought or feeling from a different perspective. It’s a strategy that helps you open your mindset to a new point of view, a new angle on what’s happening so you can think differently about it. So, if you started thinking differently about voicing your opinion and seeing it as a positive thing with a positive outcome, you’d be much more likely to do it and stop avoiding. As they don’t share their true thoughts and feelings, they feel more and more unsafe and can actually blame their partner for why they’re not sharing! This emotional withdrawal shows up in a number of ways, but they all equal distance in the relationship. In those instances where conflict at work has become particularly heated, it might simply be untenable (when one considers the needs of the rest of the team) to keep the disruptive colleague present.

It’s especially hard in a conflict, because that stress reaction has kicked in. And it’s very tempting to just stay in that conversation, because you think the best solution is just to trudge through it. If you can take a break, come back to the conversation when you’re both feeling calm and rational, it’s going to better suit both of you and the ultimate outcome of the discussion. And really invest in understanding them, not out of kindness or generosity. It’s a strategic play to say, OK, if I understand where they’re coming from, I’m going to be able to better resolve this and ideally get what I need from the situation. And the truth is, neither approach is better or worse.

Toward Interpersonal Conflict Resolution

Do they have a long commute or stressful meetings once they arrive at work? No matter the root cause for the behavior, experts say the key thing is not to take it personally. “The way you communicate with [difficulty] is imperative as well. To avoid conflict https://ecosoberhouse.com/ and avoid potentially losing a relationship, I try to understand their emotions and perspectives, which is, again, demonstrating empathy. Using the ‘I’ statement avoids accusing or blaming a person but expresses how their feelings affect you,” states Bowman.

This may include only interacting on the phone for 15 minutes, limiting text messages, or even not responding to emotionally laden texts or e-mails. Most often, the reason for ongoing unresolved conflict in a relationship is because the high-conflict personality lacks the emotional maturity to engage in consistent relationship repair after a rupture. An example of a situation where collaboration is necessary is if one of your employees isn’t performing well in their role—to the point that they’re negatively impacting the business. While maintaining a strong, positive relationship is important, so is finding a solution to their poor performance. Framing the conflict as a collaboration can open doors to help each other discover its cause and what you can do to improve performance and the business’s health.

Make a resolution plan.

All course content is delivered in written English. Closed captioning in English is available for all videos. There are no live interactions during the course that requires the learner to speak English. Our platform features short, highly produced videos of HBS faculty and guest business experts, interactive graphs and exercises, cold calls to keep you engaged, and opportunities to contribute to a vibrant online community.

Many people dislike conflict, but in some cases, conflict avoidance can harm your relationships and health. Conflict avoidance can damage your relationships and harm your mental health. This people-pleasing behavior can also make it difficult to set and maintain boundaries. If you aren’t sure where to begin, seeing a mental health counselor or a couples counselor for support may be best.

Anger Management

The first step is to get your physical self in check. If you’ve been avoiding conflict for a while, you have a neural association of fear with sharing your feelings, which basically means that your brain is hijacked making this entire process very difficult. When your fear brain (amygdala) is lit up, how to deal with someone who avoids conflict the rational, calm thinking part of your brain (your prefrontal cortex) can’t come on line. The phrase “conflict avoidance” implies that there will be a negative conflict or tension. Disagreement or sharing your feelings can be seen as an opportunity for growth for yourself and/or your relationship.

Leave a Reply

Your email address will not be published. Required fields are marked *